CUSTOM
S T O R A G E S O L U T I O N S
419-517-3335
CUSTOM
S T O R A G E S O L U T I O N S
1-866-460-8297
Shipping
THEME GARAGES
THEME GARAGES
Welcome to
© Copyright 2010 Custom Storage Solutions LLC. Designated trademarks and brands are the property of their respective owners.
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Let us show you how to maximize your storage space and create a place for everything. We will listen to what you want, design a storage solution just for you, using our computer design software, and install it expertly. Our personal and prompt service far exceeds the industry standard making Customer Service our #1 priority.
Custom Storage Solutions services NW Ohio and SE Michigan. We accept PayPal, Visa, MasterCard, American Express and Discover credit cards. *Free Shipping applies to USA addresses in the 48 contiguous states for orders over $150 that can be shipped UPS Ground.
Lift Systems, Cabinets and other bulky items are shipped "Terminal-to-Terminal" LTL GROUND. We provide tracking numbers for all products shipped from our warehouse and products shipped from our suppliers are not provided tracking information. Please inspect all freight prior to accepting, Custom Storage Solutions is not responsible for freight damage and customers must file all claims directly with the delivering carrier. Contact us for QUANTITY PRICING and COMMERCIAL ACCOUNT DISCOUNTS. We have a 30 DAY RETURN POLICY on all products except special order items. Items returned are subject to a 20% re-stocking fee and please contact us prior to returning to receive a Return Merchandise Authorization (RMA). Items must be returned freight pre-paid in original packaging in "Like New, Sellable Condition". This is an End-of-Truck/To-the-Curb delivery item or we will deliver and install for an additional charge.
The carrier delivering your order will contact you to arrange a delivery date and time. You can also arrange to pick-up the item at your nearest FREIGHT dock.
Ask for the company's phone number in case you need to change the delivery time. It is required that someone be available to sign for your order.
Customer is responsible for unloading shipping.
Delivery is "to the curb," not "to the door." Curb delivery means that you must remove your order from the rear of the truck, and in most cases, the rear of the truck is approximately 48" off the ground.
You must arrange to have extra helpers available if needed. Truck freight companies do not require their drivers to unload shipments, and drivers may not be able to help even if they would like due to contract restrictions.
Also, the driver cannot assist you in moving the item into your home; you must make your own arrangements to move the item from the curb to its final location.
If a Loading Dock is not available and you are not able to arrange for extra help to remove the item from the truck, it is recommended that you order lift gate service to help remove the item from the truck.
There is an additional charge for lift-gate service.
Some items ship in boxes, or on pallets with a total weight of 300 pounds or more. If you are unable to remove this much weight from the rear of the truck, you may order the lift-gate service option. The price on this charge can range from $45 to over $150.
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